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24 May 2019

Streamline Your Payment Collection Process

From implementing a payment collection process to collecting money raised at an event, there are so many scenarios and processes to consider when it comes to actually getting the money in the bank.

However, fear not, we’ve made it our mission to not only streamline this entire process but ensure payment fees don’t take a toll on your fundraising efforts. Our card processing fee can be covered by the guest when they checkout, which we are finding that over 85% of guests are choosing to do. In short, you won’t be lumbered with the fee if the guest chooses to absorb it.

Stripe Connect allows us to automate our payment collection system and deliver simple, safe and secure services as well as eliminating any risk of delayed payment. Payments from donors are placed in your dedicated sub-account and then automatically transferred to your bank account at pre-determined intervals.

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Here are 5 efficient processes that you could implement; the process or processes you choose will depend on the type of fundraising event you're hosting and your guest demographic. Our fundraising experts are always at hand to point you in the right direction.

1) Payment links

This is a simple and efficient process and our most popular. Winning bidders and donors will receive the payment link via text or email (depending on the details they provided during registration), the link will take them directly to a checkout page.

Guests will receive an e-receipt which will confirm payment, if they are still at the event and would like to collect their auction item onsite (if available) they can use their receipt to do so.  If you decide to use Givergy’s auction items at your event, winning bidders will receive an e-voucher which will disclose delivery and/or booking details.

2) Pre-authorise

Guests can easily pre-authorise their cards by entering their details when they make their first bid or donation using the Givergy system. This enables the charity to successfully and securely take payment from all winning bidders and donors immediately after the auction and/or pledge drive has closed!

3) Pre-swipe

Guests can pre-swipe their cards at registration at the beginning of the event. This way, Givergy can easily send a text to winning bidders and donors to notify them of their success. Funds will then be directly transferred to your dedicated Stripe Connect account that we will set up for you.

4) Payment at tables

Givergy event staff will approach winning bidders and donors at their table. Guests will be asked to provide card details, payment will be processed immediately by a Givergy staff member through a payment device, the guest will receive an e-receipt which will confirm payment. This payment method would be suited to your event if your guest demographic aren't tech savvy and would prefer assistance.

5) Payment desk

The Givergy on-site team will set up a payment desk at the end of the night, this is usually located next to the charity auction item display table, and will be branded with the Givergy logo to ensure visibility. Guests can make their way over to the desk and the Givergy team will take payment via a payment device. E-receipts will be sent to their email which will confirm payment, guests can also use the receipt to collect winning items if they're available to pick up at the event.

If you would like to learn more about the options available, please get in touch, we’d love to hear from you!

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